- This topic has 3 replies, 2 voices, and was last updated 4 months, 2 weeks ago by
.
-
Posts
-
I’ve been using this plug-in since it came out, but now I want to link it to another PayPal account. I can’t do that.
I have updated the General Setting on the WP Express Checkout Settings page with the new PayPal Credentials, but I then get the following error message:
“Invalid or Missing API Credentials! Check the General Settings tab and enter valid API credentials in the PayPal Credentials section for mode”
I have followed the procedure described here: https://wp-express-checkout.com/getting-live-and-sandbox-client-ids/ as far as possible. Your user manual has not been updated in relation to PayPal’s new interface, so perhaps the problem lies here.
In the user manual it says that I should first create credentials for Sandbox, then I should get two new credentials when I create live mode. In PayPal’s new interface, both Live Client ID and Sandbox Client ID are generated at the same time. They are therefore equal. The same applies to the Secret key. Is this what causes the error message when I go to Subscriptions and PayPal webhooks?
Now how do I go about making this work?
Are you using the subscriptions addon? Let me make sure if you are using the subscription addon or not because for that, you need to do a few more stuff to switch things over since the subscription plans are created in the account. So if you have older subscription products, those will need to be re-created after you plug in the new API keys. Also, the webhook needs to be deleted and re-done from the subscriptions settings menu of the plugin.
Yes, I use the subscriptions addon. I have deleted the webhooks and created a new one. The problem is that I get the error message when I try to save the “General Setting” page where I enter the PayPal Credentials.
“Invalid or Missing API Credentials! Check the General Settings tab and enter valid API credentials in the PayPal Credentials section for mode”
Since the error message comes here, it probably doesn’t help much to generate the subscription plan again, or am I wrong here?
We have updated the following documentation for getting the Client ID and Secret keys. Can you please go through it one more time and enter the new API credentials for both live and sandbox and then save it:
- You must be logged in to reply to this topic.