• Skip to primary navigation
  • Skip to main content
  • Skip to primary sidebar

WP Express Checkout

Express Checkout Plugin for WordPress

  • Home
  • Documentation
  • Extensions
  • Login
    • Sign In
    • Edit Profile
    • Terms & Condtions
    • My Downloads
  • Support
    • Tutorials
  • Contact
  • Show Search
Hide Search
You are here: Home / Topics / WP Express Checkout Subscriptions Addon does not work with Simple Membership

[Resolved] WP Express Checkout Subscriptions Addon does not work with Simple Membership

· ·

Sell Online Easily with PayPal & WordPress › Forums › WP Express Checkout Plugin Forum › WP Express Checkout Subscriptions Addon does not work with Simple Membership

Tagged: Simple Membership

  • This topic has 7 replies, 2 voices, and was last updated 3 years, 7 months ago by estudie.
Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • September 20, 2021 at 1:26 pm #624
    estudie
    Participant

    I purchased this plug-in because it was compatible with Simple Membership. The solution has worked well in the past, but today it does not work at all. The customer gets paid, but the order is not automatically registered in Simple Membership. Which means that users do not receive login information. Please help me find a solution to this problem.

    September 20, 2021 at 2:02 pm #625
    admin
    Keymaster

    Hi, Does it happen with one time payment also or only with subscription payment?

    Do you have the debug logging feature enabled in the plugin? If not, please enable the debug logging feature so we can see if the plugin is processing everything after the transaction or if something is failing:

    Using the Debug Logging Feature to Troubleshoot

    September 20, 2021 at 2:12 pm #626
    estudie
    Participant

    I only use subscription payment. That was the only reason I choose this plugins. I have now enabled debug logging.

    September 20, 2021 at 3:10 pm #627
    estudie
    Participant

    Hi,
    Here is the log for the last transaction:

    2021-09-20 12:00:24: [SUCCESS] Webhook event: Subscription created
    2021-09-20 14:56:02: [SUCCESS] Webhook event: Subscription created
    2021-09-20 14:56:42: [SUCCESS] Webhook event: Subscription created
    2021-09-20 15:01:07: [SUCCESS] Webhook event: Subscription created
    2021-09-20 15:01:21: [SUCCESS] Webhook event: Subscription created
    2021-09-20 15:03:05: [SUCCESS] Webhook event: Subscription activated
    2021-09-20 15:03:27: [SUCCESS] Webhook event: Payment completed for NOK 198.0 NOK

    But nothing was send to Simple Membership plugins. The membership plugins which gives the user access to the content. Nothing was recorded. The user therefore did not receive his registration link

    September 20, 2021 at 11:54 pm #628
    admin
    Keymaster

    I have replied to the email that you have sent to us. Then I will be able to check the settings and other logs in-depth to find clues as to what could be happening on this site.

    September 21, 2021 at 6:23 am #637
    estudie
    Participant

    Did you get my log file with comments?

    September 23, 2021 at 11:02 pm #646
    admin
    Keymaster

    This should be resolved now. Please do a new test and let us know if you are still having the issue.

    September 24, 2021 at 2:31 am #647
    estudie
    Participant

    Thanks. It works know

  • Author
    Posts
Viewing 8 posts - 1 through 8 (of 8 total)
  • You must be logged in to reply to this topic.
Log In

Primary Sidebar

Featured Addons/Extensions

Subscription Payments Addon

Custom Fields Addon

A Simple & Lightweight Plugin

Our Approach with the Plugin

Support Link

  • Contact Us

Search

Copyright © 2025 | WP Express Checkout Plugin | A member of the Tips and Tricks HQ family.