There are two different emails that can be sent when you use the WP Express Checkout Plugin. One of these emails can be sent to the purchaser (buyer) after a successful purchase of a product and the other can be sent to the merchant (seller) after a successful transaction has been processed. In this documentation, we will look at the configuration needed to ensure emails are sent out as desired and how you can edit the bodies of both emails.
Email Settings
- Click on the ‘WP Express Checkout‘ ‘Settings‘ menu and then on the ‘Email Settings‘ tab.
- If you wish to send your purchaser an email after a successful transaction ensure that the ‘Send Emails to Buyer After Purchase‘ checkbox has been marked.
- Ensure that the ‘From Email Address‘ is correct. This is vital in ensuring that the email is sent from your website to the purchaser. This email should follow this format: ‘Your Name sales@your-domain.com‘. You will need to replace ‘Your Name‘ with your name and ‘your-domain‘ with your websites domain name.
- You may choose to edit the subject and body of the ‘buyer‘ email.
- If you wish to send an email notifying the merchant of a purchase, ensure the ‘Send Emails to Seller After Purchase‘ checkbox is enabled.
- Ensure the sellers email address is correct.
- You may choose to edit the ‘Subject’ and Body‘ of the seller email.
- Ensure you click the ‘Save Changes‘ button.
- It is a good idea to complete a test sandbox transaction to ensure that emails are being sent out correctly. Ensure you have enabled your debug log before testing so that you can locate the source of any errors you may face.
Email Merge Tags
There are a number of different merge tags that you can add to the body of emails sent to the purchaser and the seller after a successful purchase.
Read the email merge tag documentation to learn about the available merge tags of the Express Checkout plugin.